- According to PwC’s 2024 Global Workforce Hopes & Fears Survey, which was released today, among more than 56,000 employees across 50 countries and territories, many indicate they are prioritizing long-term skills development to advance their careers despite increased workloads and heightened workplace insecurity.
- Workers report increased workloads (45%) and a faster rate of workplace change in the last 12 months. Two-fifths (40%) note their daily tasks have changed to a considerable or very large amount. Nearly two-thirds (62%) say they have encountered greater change at work in the last year compared to the previous 12 months. Nearly half (44%) do not know why the changes are occurring.
- The results indicate that despite the increasing variety of demands placed on employees, workers are still highly focused on developing their abilities and embracing AI, and they are also aware of options outside.
- In contrast to the 19% who said they would likely change jobs during the 2022 “Great Resignation,” more than one-quarter (28%) believe they are likely to change jobs in the next year. When deciding whether to continue with their present employment or go to a new one, two thirds (67%) of those who are thinking about moving cite skills as a key consideration.
- Employees are seeking assistance from new and developing technologies like generative AI (GenAI) as a result of increased working constraints. Eighty-two percent of workers who use GenAI daily anticipate increased productivity from it over the next twelve months.
- Workers are likewise excited about GenAI’s potential to foster their development. The idea that GenAI would result in better compensation is shared by half of all users (49%) and by workers who use the technology regularly (76%). More than 70% of customers agree that using GenAI technologies would allow them to work more creatively (73%) and produce better work (72%).
- To allay fears and advance their careers, workers are putting a higher value on developing their abilities. Workers who anticipate leaving their current company in the next 12 months are almost twice as likely to seriously explore upskilling (67% vs. 36%) as those who believe they are likely to move in the next year. This is because less than half (46%) of all workers believe, either somewhat or strongly, that their company offers enough possibilities for them to pick up new skills that will advance their careers.
- The effect of AI on skill development is of particular importance; 76% of users anticipate that it will make it possible to acquire new talents while working. Employers, however, will have to make significant investments in access to and training for new and upcoming technologies. According to the poll, among workers who have not utilized GenAI at work in the last 12 months, 24% do not have access to the tools at work, 23% do not know how to use the tools, and one-third (33%) do not believe there are chances to apply the technology in their area of work.
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